Shipping policy

How do we ship?

We use USPS, please let us know if your address needs to be changed in order to better accommodate!

Track Your Order

Once your order has been shipped, you will be able to track it. After the order has been packed and shipped, orders are typically sent out to ship in 1-2 business days.

Can't find your order number?

1) Check your spam folder and other email accounts

2) Email us! Email us with as much information as possible for us to locate your order (Name, email, order number).

You can track your package's progress more closely through the shipping provider which is most likely USPS for domestic purchases.

Was your packaged marked as delivered, but can not find it in your mailbox or porch?

If the Postal Service marked your package as delivered, we ask that you contact your local post office. All orders are shipped via USPS. There is a possibility that your item was prematurely scanned and marked as delivered. This may result in the item being delivered a day or two later. Please do not hesitate to contact us if you have not received your item by then. If your package is marked as successfully delivered but you do not see it, we will not send out another package until USPS, UPS, or FEDEX investigates where the package is.

I need to update my shipping address of my order

Changing your shipping address is possible if your order has not shipped. Please email us to make the change and include these details:

Your order number
Name on the order
Email the order was made with
Your request and NEW shipping address.

When will my order ship?

Most of our products are made on demand. Please allow up to 2-4 business days before shipping. Please keep in mind that during holidays this time may vary. Thank you for your patience. We try to have our products out as soon as possible, but sometimes our production team hit a delay due to different reasons, such as: holiday season, weather conditions, specific items, or back orders.

Expedited shipping does not accelerate the production process.

How much does shipping cost?

Each product has different shipping costs based on weight.

What if my address was wrong?

Please reach out within 24 hours of ordering. If your order has already shipped and gets sent back to our warehouse, we will inform you that the order has been shipped back to us and we will kindly ask you to pay for the shipping to get it to you again.